Engineers' House

The Promenade

Clifton Down




15th May 2019



Speakers 2018


Dr Kevin Stewart

Medical Adviser, Health Safety Investigation Branch



Dr Kevin Stewart joined the Healthcare Safety Investigation Branch (HSIB) in March 2016 as Medical Director.  Before coming to HSIB, Dr Stewart was Director of the Clinical Effectiveness & Evaluation Unit at the Royal College of Physicians in London. He led the College’s work on national clinical audits and databases, quality improvement and patient safety, including a national programme on hospital mortality.


Dr Stewart’s clinical background is in Geriatric Medicine which he still practices part time in Winchester.  He was Medical Director and deputy CEO of the Acute Trust in Winchester until 2009, then spent a year as a Health Foundation QI Fellow at the Institute for Healthcare Improvement in Boston. While in the US he undertook a Masters in Public Health at Harvard.



Dr Tricia Woodhead

Associate Clinical Director for Patient Safety,
West of England Academic Health Science Network

Tricia has spent 24 years as a consultant radiologist in the NHS. During 12 of these years she was Medical Director and Director/ Quality and Patient Safety. She is a Health Foundation and IHI Quality Improvement Fellow and Improvement Advisor, having been awarded the Fellowship in 2010.


Tricia is Associate Clinical Director for WEAHSN with a major responsibility for continuing the five-year South West Patient Safety and Quality Improvement Programme. She works across the South West, South of England and London on collaborative projects to improve reliability and patient safety in acute, community and mental health services.


Until January 2016, Tricia was Patient Safety Advisor to the Royal College of Radiologists.  During 2015 Tricia co-authored the Health Foundation Report ‘Building the Foundations for Improvement’. She is one of the programme visit leads for the IHI/ Commonwealth Fund Innovation Sharing Network with particular focus on frail care and the safer management elderly patient.


Dr Mark Juniper

Consultant in Respiratory and Intensive Care Medicine, Lead Co-ordinator, National Confidential Enquiry into Patient Outcome & Death


Consultant in Respiratory and Intensive Care Medicine since 2000. Currently lead co-ordinator for National Confidential Enquiry into Patient Outcome and Death. Clinical lead for Quality at Great Western Hospital, Swindon.


Previously Associate Medical Director for Unscheduled Care. Clinical interests include sleep and ventilation as well as all aspects of general chest/respiratory medicine. Also specialise in intensive care medicine




Dr Rebecca Dyar

Quality Improvement Fellow, Torbay and South Devon Foundation Trust

A quality improvement enthusiast, Rebecca is working as a South West QI Fellow for 2017-2018. Rebecca is an anaesthetic trainee at Torbay and South Devon NHS Foundation Trust, where she has worked for the past two years. Starting with a University Chapter of the Institute for Healthcare Improvement, Rebecca’s motivation for pursuing patient safety and quality improvement work grew out of wanting to reduce excessive fasting times for patients pre-operatively. As Severn QI Fellow from 2013-2015, Rebecca developed an online tool for collating information on current QI projects and useful tools for developing QI skills. In her time at Torbay, she has attended the Patient Safety Officer Training Course and been involved in multiple projects on-site. For the last five years she has been a member of the Royal Society of Medicine Patient Safety Council, through which she has met a number of inspiring healthcare leaders and providers. This year Rebecca is pursuing projects that focus on measuring and improving the patient experience of healthcare.


Professor Timothy Draycott

Consultant Obstetrician and Senior Clinical Advisor for Maternity, NHS Resolution


Tim Draycott, MD, BSc, MBBS, FRCOG, is a Consultant at Southmead Hospital and the University of Bristol.


Professor Draycott has been a Consultant Obstetrician at Southmead Hospital since 2002 and a Health Foundation Improvement Science Fellow since 2012.


Over the last 14 years Tim has led the development of a completely new academic department in Obstetrics and Gynaecology at North Bristol that is now recognised as a world leading intrapartum and safety research centre. He leads and manages a multi-professional research group with 49 staff.


Tim jointly developed the obstetric training programme: PRactical Obstetric Multi-Professional Training (PROMPT) course which prepares unit level staff to improve their management of intrapartum emergencies and has been associated with significant improvements in clinical outcomes to some of the lowest rates in the global literature, particularly hypoxia and brachial plexus injuries.


Tim’s programme of work has been recognised by prizes from NHS Innovations, NICE, and the BMJ. Tim was also awarded Hospital Doctor of the Year for his intrapartum emergencies work. He has been recognised as a NHS Hero, and in 2014 he and the PROMPT team were awarded the Queen’s Anniversary Prize for Excellence, followed by the International Prize for Resilience in Healthcare in 2016.


Tim is the senior clinical advisor to 2 national bodies: NHS Resolution and the Care Quality Commission in the UK.



Liz Lees-Deutsch

Consultant Nurse (acute care)


Liz registered as a Nurse in the Black Country at Russell’s Hall Hospital (1988-1991) and has 27 years post registration-nursing experience. In 2002, she became a Nurse Consultant at Birmingham Heartlands Hospital, Acute Medicine.


In 2014, Liz was awarded a Doctoral Fellowship from the National Institute of Healthcare Research. She investigated ‘how patients are assessed for discharge from acute care’. She has taught on the topic of discharge planning in Australia, Canada, Singapore, Jersey, Dublin, Belfast and the Outer Hebrides. Liz has authored 73 articles and is the sole Editor of two multi-author, multi-disciplinary books on discharge planning. (2007, 2012). In 2016 she received a Life Fellowship from the Society for Acute Medicine for her contribution to multi-professional development.  During 2017, Liz led a Systematic Review of the Criteria Led Discharge evidence with the NHSi and collaborated using her expertise in national workshops. She also commenced a Clinical Academic role with the Heart of England NHS Foundation Trust and the University of Birmingham, using her PhD research expertise teaching on the Clinical Academic Internship and Masters to Doctorate programmes. She is currently building a programme of post-doctoral research related to criteria led discharge.




Kristin Shardlow, Director of User Experience, Worrell


For over 10 years, Kristin has applied her UX and visual design background to developing innovative products, services, and strategies to improve healthcare experiences and outcomes. As the leader of Worrell’s London office, she has worked with a wide range of medical device, pharmaceutical, and technology clients, from small start-ups to global corporations. She approaches design challenges with equal parts creativity and pragmatism, along with a user-centered focus born of a genuine passion for helping people live better.




Rosèl van den Berg,
UX Researcher/Designer

Worrell London


Rosèl is a well-seasoned designer and researcher in the healthcare space, having worked with a range of notable clients including Zimmer Biomet, Unilever, and Phillips Healthcare. Rosèl brings an authentic passion for creative exploration and human-centered problem-solving, particularly where design impacts patient experience. She holds a BS in industrial design and a Master’s degree in Interaction Design from Delft University of Technology.




Chair - Richard Annandale

Healthcare Lawyer


Richard provided high-level advice to the NHS for almost 30 years. During this time he was involved in the most high-profile patient safety crises that have hit the NHS in the South West. His work developed into the area of governance and patient safety training. He has been recognised with the special status award of Senior Statesman by Chambers, the independent legal directory.



Nicola Davey

Quality Improvement Practitioner


Nicola has worked in the acute and primary care sectors, at local, regional and national level. She was Senior Associate at the NHS Institute for Innovation and Improvement for 5 years and is now Director of the Quality Improvement Clinic. She is Faculty Lead for England for the IHI’s Open School supporting clinical trainees.



Dr Laura Pickup

Research Fellow and Human Factors Expert

I have been a Chartered Human Factors/Ergonomist for the last 17 years with experience in delivering both research and consultancy; mainly within the transport industry and healthcare. I previously worked as a Physiotherapist in the NHS, where over 10 years I worked both in acute and rehabilitation settings. I have developed, delivered and supported human factors education for a number of organisations across the country: these include NHS Scotland, Health Education England, Oxford patient safety academy, South West Applied Health Science Network and the University of Plymouth.


The Human Factors research and consultancy work I have completed across  focuses on understanding how healthcare systems function: how do things usually work well, what, where and how can we identify the hazards within different healthcare settings.  My work to date has been in primary and secondary care to support organisations in practically applying human factors principles. My work has included advising organisations on how to manage their hazards through a systems approach to incident investigations, the design of work processes, workplaces, procedures and team roles.


Jo Pendray

 Improvement Lead, Patient Safety
South West Academic Health Science Network (SWAHSN)


Jo joined the South West Academic Health Science Network in February 2016 and works within the Patient Safety Collaborative (PSC) as an Improvement Lead for Patient Safety.


Jo specialises in safety culture work and has presented nationally on the safety culture work in the South West.  Jo has a BA (Hons) in Social Psychology and spent her early career working as an HR specialist in the public sector; since then she has had a diverse career, including roles in quality management in the education sector and facilities and admin management in the charity sector.




Dr Cath Ward

Consultant Anaesthetist

Derriford Hospital


Cath graduated from the Royal London Hospital in 1997 and trained in Emergency medicine, General Medicine, ITU and Anaesthesia. She has been a Consultant Anaesthetist at Derriford hospital, Plymouth since 2010 and has a special interest and continues to research simulation training, team performance and non-technical skills in healthcare. She is an Anaesthetic Non-technical Skills trainer for the Royal College of anaesthetists and recent course Director. In 2014 Cath set up and designed the MSc module SIM 715 “Human Factors in Healthcare” at Plymouth University and is faculty on the Patient Safety and Simulation Masters for the Plymouth School of Medicine and teaches human factors for the SWAHSN on faculty of the Patient Safety Collaborative..




Nathalie Delaney

Improvement Lead



Nathalie is an experienced operational manager and improvement facilitator with over ten years’ experience in the NHS. She worked first in acute commissioning and service improvement before moving to an operational role in a specialist cancer centre in 2009 ensuring delivery of cancer performance targets as well as working to ensure high standards of care for patients receiving cancer treatment.


Nathalie joined the West of England AHSN in 2015. She has a passion for improving patient care and ensuring safe delivery of care. As chair for the Big Green Scheme for a large city centre teaching hospital, she led on improvements in sustainability and environmental initiatives across the trust, promoting and encouraging engagement with the green ethos.




Kevin Hunter

Patient Safety Programme Manager, WEAHSN


With a lengthy military background, and following an injury whilst serving on operations in Afghanistan, Kevin originally joined the NHS on secondment to transfer the Specialised Paediatric Services to University Hospitals Bristol during the closure of Frenchay Hospital.


Remaining in the NHS, and after a period as the Assistant Divisional Manager for Surgery at Weston Hospital, Kevin joined the West of England AHSN as the Patient Safety Programme Manager overseeing the work of the Patient Safety Team.


Kevin is passionate about improving the quality and safety of care provided in the NHS.  Recognising the tremendous operational tempo in healthcare, he enjoys working with all staff levels and professions to facilitate and enable improvement activities leading to safer care for patients and enhanced staff satisfaction.



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